Initial information as an insurance intermediary

Initial information in accordance with § 15, 16 of the Ordinance on Insurance Mediation and Counselling:


Name and registered office of the company:
CCN Insurance Services AG

Richard-Reitzner-Allee 1

85540 Haar/Munich

Phone: +49 89 43607 0


Management Board: Cees Werff

Chairman of the Supervisory Board: Volker Stegmann

Register entry: Amtsgericht München HRB 133542


Type of activity:

CCN Insurance Services AG, Richard-Reitzner-Allee 1, 85540 Haar, holds a licence as an insurance agent pursuant to Section 34d (1), sentence 1, no. 1 GewO and is entered in the register of intermediaries under registration number D-8UT7-KGDNN-56.

Professional title:
Insurance agent with licence according to §34d paragraph 1 of the Trade, Commerce and Industry Regulation Act; Federal Republic of Germany.

The entry in the register of intermediaries can be called up under the following registration number: D-8UT7-KGDNN-56.

Competent supervisory authority and professional chamber:
IHK for Munich
and Oberbayern
Max-Josef-Straße 2, 80333 Munich
Phone: +49 89 5116 0

Professional regulations:
– Section 34d of the Trade, Commerce and Industry Regulation Act (GewO)
– Section 48b of the Insurance Supervision Act (VAG)
– Sections 59-68 of the Insurance Contract Act (VVG)
– Ordinance on Insurance Brokerage and Consultancy (VersVermV)
The professional regulations can be viewed and accessed via the website operated by the Federal Ministry of Justice and juris GmbH.

Consultancy and commission
CCN Insurance Services AG offers advice in the course of brokerage in accordance with the statutory requirements and receives a commission from the product provider for the successful brokerage of an insurance contract. This commission is not to be paid separately to CCN Insurance Services AG by the customer, but is already included in the insurance premium. CCN Insurance Services AG does not receive any other benefits.

Joint registration office pursuant to Section 11a (1) GewO and entry in the register of intermediaries:
Deutscher Industrie- und Handelskammertag (DIHK) e.V., Breite Strasse 29, 10178 Berlin, Tel. 0180-600 585 0 (Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf).

Disclosure of direct or indirect shareholdings of more than 10% in insurance companies or of insurance companies in the capital of the insurance intermediary of more than 10%:

CCN Insurance Services AG does not hold a direct or indirect interest of more than 10% of the voting rights or capital of an insurance company. No insurance company or parent company of an insurance company holds a direct or indirect interest of more than 10% of the voting rights or capital of CCN Insurance Services AG.

Professional liability insurance:
CCN Insurance Services AG is covered by professional indemnity insurance.

The risk carrier is AXA Versicherung AG, Colonia-Allee 10 – 20, 51171 Cologne.

Arbitration centres for out-of-court dispute resolution:
In the event of disputes between insurance brokers and policyholders, the following arbitration centres can be called upon:

Versicherungsombudsmann e.V.
P.O. Box 080632, 10006 Berlin
Phone: +49 800 3696000 (free of charge from German telephone networks)
Fax: +49 800 3699000

Ombudsman private health and nursing care insurance
P.O. Box 060222, 10052 Berlin
Phone: +49 800 255 0444 (free of charge from German telephone networks)
Fax: +49 30 20 45 89 31 

European online dispute resolution platform
The European Commission provides a platform for online dispute resolution (ODR), which you can find at
Consumers can use the ODR platform to settle disputes arising from online contracts with a company based in the EU out of court. The option to take legal action remains unaffected by this.


General information obligations pursuant to Section 36 of the Consumer Dispute Resolution Act (VSBG)
We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.